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Monday, June 29, 2009

Walgreens Coupon Policy

Dear Julie,

Thank you for taking your time to contact our Corporate Offices. We appreciate hearing from our customers and value all comments received.

Walgreen stores accept a variety of coupons everyday. The coupons fall into two categories:

#1. Walgreens issued coupons and
#2. Manufacturer issued coupons

The following are some guidelines for accepting these types of coupons.

We will accept one Walgreen issued coupon and one manufacturer coupon for the same item, unless either coupon prohibits such use.

Walgreens Roto Ad coupons, IVC (Instant Value Coupon) coupons, and a manufacturers coupon can be used towards the purchase of any one item.

Walgreens does not provide cash back if a coupon is presented for more than the purchase value of the item.

Walgreens does not accept coupons from other retailers or coupons for products not carried in our stores. All valid coupons must be presented to the cashier at the time of sale.

When purchasing a Buy 1 Get 1 free item, only one coupon can be applied towards the purchase because the customer is only purchasing one item.

If a coupon states good on any size of the product and does not specifically exclude trail sizes of this product, the coupon can be used to purchase trial sized products.

Internet coupons can be accepted whether they are printed in color or in black and white. Walgreens does not accept expired coupons. As a company we do not price match.

If an item that was purchased with a coupon is returned, we will refund theprice paid by the customer. Example: If the item retail was $1.49 and the manufacturers coupon was $.25 off, we would refund $1.24.

Again, thank you for letting us know about your satisfaction. We truly appreciate your thoughtfulness.


Supervisor, Consumer Relations